Privacy Policy

This Privacy Policy explains how ClickCruise SA collects, uses, stores, and protects information submitted through this website.

ClickCruise SA is committed to handling information responsibly and in line with applicable South African privacy requirements, including the Protection of Personal Information Act (POPIA).

Information We Collect

ClickCruise SA may collect information submitted by businesses, users, and website visitors, including:

  • Business name
  • Contact person name
  • Email address
  • Phone number
  • Website address
  • Social media links
  • Business address or service area
  • Business description
  • Category and service information
  • Images uploaded to business listings
  • Messages submitted through contact forms
  • Account registration details, where applicable
  • Listing package or subscription information
  • Technical website usage information

How We Use Information

Information may be used to:

  • Create and manage business listings
  • Review, approve, edit, suspend, or remove submitted listings
  • Allow users to find and contact listed businesses
  • Process listing-related administration
  • Respond to enquiries submitted through the website
  • Provide platform support
  • Improve the website, listings, search functionality, and user experience
  • Manage website security and prevent spam, fraud, misuse, or unlawful activity
  • Communicate with businesses about their listings, renewals, updates, or platform-related matters

Business Listing Information

Information published in business listings may be visible to website visitors.

Businesses are responsible for ensuring that any information they submit for public display is accurate, lawful, and authorised for publication.

This may include business names, descriptions, contact details, website links, social media links, images, addresses, service areas, categories, and other listing information.

Contact Form Information

Information submitted through the contact form will be used to respond to enquiries and provide support.

This information will not be sold to third parties.

Payments

Where paid listings, subscriptions, or advertising options are available, payments may be processed through third-party payment providers.

ClickCruise SA does not store full card details on its website, and doesn’t have access to this information.

Payment providers may collect and process payment-related information according to their own privacy policies, security standards, and terms.

Information Sharing

ClickCruise SA will NOT sell personal information.

Information may only be shared where necessary to:

  • Operate and maintain the website
  • Process payments through approved payment providers
  • Provide hosting, security, email, or platform-related services
  • Comply with legal obligations
  • Prevent fraud, spam, misuse, or unlawful activity
  • Protect the rights, safety, and integrity of ClickCruise SA, users, businesses, or the public

Data Security

ClickCruise SA will take reasonable steps to protect submitted information from unauthorised access, loss, misuse, alteration, or disclosure.

User Rights

Users and businesses may request access to, correction of, or removal of their personal information where applicable.

Businesses may request that their listing information be updated or removed from the platform, subject to any applicable listing terms, payment terms, legal requirements, or record-keeping obligations.

Cookies and Website Tracking

ClickCruise SA may use cookies or similar technologies to improve website functionality, analyse usage, support website security, remember user preferences, and improve future platform features.

Users may be able to manage or disable cookies through their browser settings, although some website features may not work properly if cookies are disabled.

Third-Party Links

Business listings may include links to third-party websites, social media pages, or external platforms.

ClickCruise SA is not responsible for the privacy practices, content, security, or conduct of third-party websites.

Children’s Privacy

ClickCruise SA is intended for general business discovery and is not specifically directed at children.

Businesses and users should not submit personal information of children unless they are legally authorised to do so.

Changes to This Policy

ClickCruise SA may update this Privacy Policy from time to time.

Continued use of the website after updates means users accept the revised policy.

Contact

For privacy-related questions, corrections, or removal requests, please contact ClickCruise SA through the contact form on the website.

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